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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Wells

Jason Wells

March 3, 2026

5  out of  5
rating by Jason Wells
"Brian and his team are very helpful, they take time explaining things to make it easy to understand. I highly recommend."
We responded:
"It's great working with you, Jason!"
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Jacquetta Hollingsworth

February 27, 2026

5  out of  5
rating by Jacquetta Hollingsworth
"Brian Shelton, at State Farm is the real deal. I want to say thank you for making my families policy process easy and stress free. Your knowledge and attention to detail was very helpful in making my decision."
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Tasha Manibusan

February 26, 2026

5  out of  5
rating by Tasha Manibusan
"Everyone is so kind and helpful! Their communication is the best of the best! They truly do care about their clients and I’m thankful for the blessing of being one of those clients."
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Sandra Pitz

February 26, 2026

5  out of  5
rating by Sandra Pitz
"I have been very happy since moving to Kentucky over a year ago and joining State Farm. The agent came and took pictures of the property for me and got everything set up to my requests. I built a new garage and they were able to add it to policy no problem. Very friendly and helpful."
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Meganne Gravitt

February 25, 2026

5  out of  5
rating by Meganne Gravitt
"Lacy and the whole office are still amazing! Always helpful at every turn and our premiums stay consistent and affordable! 2/25/26 Edited to say I had an appt with Jeremy today and once again this office goes over and beyond for it's clients!!! I tried to leave a new review and it only let me edit this one.... Definitely give them a call for all your insurance needs!!!!! I called John at Brian Shelton's office yesterday and by today he had me all taken care of along with a huge difference in payment compared to my previous insurance carrier. He was patient while dealing with me and I couldn't have asked for a better experience!!"
We responded:
"Meganne, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Brian"
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John Adams

February 25, 2026

5  out of  5
rating by John Adams
"I couldn't be happier with my experience with State Farm! From start to finish, the entire process was smooth, professional, and stress-free. Brian and his team are knowledgeable, responsive, and they genuinely care about their customers. Any time I've had questions about the coverage on my new Corvette or needed assistance, they've taken the time to explain everything clearly and made sure I felt confident in my coverage. Like Brian always says, "If you ain't first, you're last!" Shake and Bake!!"
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Daniel Smith

February 25, 2026

5  out of  5
rating by Daniel Smith
"Couldn't ask for anything better!"
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Ryan Fisher

February 25, 2026

5  out of  5
rating by Ryan Fisher
"Brian Shelton State Farm is top notch all the way around. They have always had time and care for my families needs! Can’t recommend higher for your insurance needs!! Give them a call and relax!!"
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Holly Rush

February 25, 2026

5  out of  5
rating by Holly Rush
"Brian Shelton Insurance was very helpful and was able to save me money on my car insurance! Thanks!"
We responded:
"Holly, I'm so glad to hear about your great experience and that we were able to help you save on your car insurance! All the best - Brian"
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Ambrosia Smith

February 24, 2026

5  out of  5
rating by Ambrosia Smith
"Nice people. And affordable insurance too!!!"
We responded:
"Ambrosia, thank you so much for your kind words! We appreciate your time and business more than you know! - Brian"
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Joshua Edwards

February 20, 2026

5  out of  5
rating by Joshua Edwards
"Very professional and friendly service. They helped me easily and quickly."
We responded:
"Joshua, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Brian"
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Kevin Smith

February 13, 2026

5  out of  5
rating by Kevin Smith
"I recently spent some time on the phone with Richard Grevious. He is the definition of a professional, well spoken, and knowledgeable. Overall he helped the process run smoothly and was able to help me work out a more favorable deal!"
We responded:
"Kevin, thank you for your kind words about Richard! We are so happy to hear that he gave you a positive experience with our State Farm Agency. If you need anything else, don't hesitate to reach out! - Brian"
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Kenny Jenkins Jenkins

February 13, 2026

5  out of  5
rating by Kenny Jenkins Jenkins
"Exchange was clear, concise, efficient for my particular coverage needs, polite and professional!"
We responded:
"Kenny, thank you so much for sharing this. We are so happy to hear that your experience with our State Farm Agency was a positive one. If you need anything at all, please don't hesitate to reach out! - Brian"
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Kim Arington

February 12, 2026

5  out of  5
rating by Kim Arington
"Brian Shelton has been my insurance agent for more than 5 years and always provides excellent service. Everyone in his agency is very professional and knowledgeable and is a great to work with. They are honest and trustworthy and have their clients best interest at heart."
We responded:
"Kim, thank you so much for sharing this! Reading your review made my day. I'm so grateful for customers that share their experience with us. My team and I are always here to help! We appreciate you and your support. - Brian"
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Bichu Huang

February 6, 2026

5  out of  5
rating by Bichu Huang
"Robert has helped several of my clients with their home insurance, and they’re very satisfied with their coverage and experience. This has also helped make the loan process smooth on my end. Thanks so much!"
We responded:
"Bichu, thank you for taking the time to share your positive experience with Robert with us! We're so happy he is able to take great care of you and make your processes smooth. We are grateful that you are part of our State Farm family and look forward to serving you for many more years! - Brian"
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Brenda Morgan

January 29, 2026

5  out of  5
rating by Brenda Morgan
"Always friendly and helpful. There’s always someone that you can speak to about your situation and are very good at providing solutions and answers to any questions."
We responded:
"Brenda, thank you so much for your kind words! My team and I are always here to help and answer any questions that you have. If you need anything at all, please don't hesitate to reach out! We appreciate you. - Brian"
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John S

January 29, 2026

5  out of  5
rating by John S
"Brittany was such a pleasure to work with. I have never been more comfortable entrusting someone with my insurance needs. Whether it’s your cars, home, or life insurance, she’s the best!"
We responded:
"John, thank you so much for sharing your positive experience with Brittany with us! Your experience is exactly what we strive for. We're so grateful that you're part of our State Farm family and we are always here to help! - Brian"
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Madelyn Elliott

January 28, 2026

5  out of  5
rating by Madelyn Elliott
"I spoke with Jake, he was super polite! Quick to get me a quote! Very friendly! So far, I would definitely recommend state farm!"
We responded:
"Madelyn, thank you for taking a moment to share your positive experience with us and for the recommendation. Your feedback is not only important to us but also very much appreciated! We’re excited to serve your future insurance needs! - Brian"
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Ashley Parker

January 27, 2026

5  out of  5
rating by Ashley Parker
"Brian is always great to work with. He’s very knowledgeable and makes sure to provide the best deal."
We responded:
"Ashley, thank you so much for your kind words! Reading your review made my day. I am always here to help however I can! - Brian"
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Antoni Tolentino

January 16, 2026

5  out of  5
rating by Antoni Tolentino
"Very helpful, answered all our questions and concerns"
We responded:
"Antoni, my team and I are always thrilled to assist you with your insurance needs! Thank you so much for trusting us! - Brian "
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Linda Demoran

January 14, 2026

5  out of  5
rating by Linda Demoran
"Brian did a excellent job supporting me! He was awesome!"
We responded:
"Linda, I'm so glad my team and I has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Brian"
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Kelly Morrow

January 13, 2026

5  out of  5
rating by Kelly Morrow
"I really enjoy everyone at Brian Shelton's office! Everyone is helpful, professional, they promptly respond to all questions and genuinely care about their clients. Thank you all!"
We responded:
"Kelly, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you! - Brian "
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Joan

January 9, 2026

5  out of  5
rating by Joan
"I worked with Jack and feel very comfortable with him. He was very personable and explained everything I asked for. Will be happy to work with him."
We responded:
"Joan, thank you so much for sharing this awesome feedback about Jack's service! We will always try to provide you with the best customer service experience possible. We appreciate your business! - Brian"
Profile photo of Bichu Huang

Bichu Huang

January 9, 2026

5  out of  5
rating by Bichu Huang
"Robert quoted my life insurance promptly and was a pleasure to work with. He is very friendly and has a quick turnaround time. I’ve confidently referred him to my clients as well. Thank you!"
We responded:
"Thank you so much for sharing your kind words about Robert’s service! The best compliment our team can receive is your recommendation. We appreciate you! - Brian"
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Suhey Mateo

January 9, 2026

5  out of  5
rating by Suhey Mateo
"The best insurance office! They had always answer my questions and help me with my needs, communication is the key and they do it very well! Glad I’m found them."
We responded:
"Suhey, thank you for taking a moment to share your positive experience with us! I'm so happy our team has been able to give you such a great experience with our State Farm Agency. We appreciate you! - Brian"