State Farm® Insurance Agent Brian Shelton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
timothy coleman
October 22, 2026
5
out of
5
rating by timothy coleman
"Very thorough when going over insurance coverage also saved me money"
We responded:
"Timothy,
It's wonderful to hear that you found our review of your insurance coverage thorough. We're delighted to have been able to assist you. Thank you for sharing your experience with us!
- Brian"
Beverly Clayborne
October 22, 2026
5
out of
5
rating by Beverly Clayborne
"Very good experience. All questions were answered."
We responded:
"Beverly,
It's delightful to hear that you had a very good experience with us and that all your questions were answered. Thank you for sharing your positive review!
- Brian"
Chris Hutchinson
October 16, 2026
5
out of
5
rating by Chris Hutchinson
"This company is a god send. We have been struggling to find a rep. that cares if our small business is compliant regarding insurance updates. Brittany the office manager goes above and beyond to help, is responsive and knowledgable. We feel at ease knowing this office has our backs."
We responded:
"Chris,
Your kind words truly made our day! We're delighted to hear that our team has been able to assist your small business with insurance updates and compliance. It's wonderful to know you feel at ease with our office. Thank you for sharing your experience!
- Brian"
Teresa Reynolds
October 12, 2026
5
out of
5
rating by Teresa Reynolds
"ZBestinsurance company EVER Jeremy is my #1"
We responded:
"Teresa, we're so happy to hear this! Jeremy, and our team is always here to help. We appreciate you! - Brian"
Danielle Logan
October 12, 2026
5
out of
5
rating by Danielle Logan
"Very friendly and helpful staff, reasonably priced, and no surprise rate increases!"
We responded:
"Danielle,
Thank you so much for your wonderful review! We're thrilled to hear that you found our staff friendly and helpful. It's great to know that our efforts to provide clear and consistent service are appreciated. We look forward to continuing to assist you with your insurance needs.
- Brian"
Timothy West
October 12, 2026
5
out of
5
rating by Timothy West
"Awesome 100% Highly recommend for the cheapest prices for insurance around… Also very nice people always there to help!!!!"
We responded:
"Timothy,
Thank you so much for your awesome review! We're thrilled to hear that you highly recommend our office and appreciate our team's helpfulness. It's great to know that you found our insurance options to be just what you were looking for. We're always here to assist you with a smile!
- Brian"
Tyler Maynard
October 10, 2026
5
out of
5
rating by Tyler Maynard
"Thanks Chris! Very helpful!"
We responded:
"Tyler,
Thank you for the wonderful review! It's great to hear that you found the assistance helpful. We're always here to support you with your insurance needs.
- Brian"
William Hulett
October 9, 2026
5
out of
5
rating by William Hulett
"Very responsive and works hard to get you the best rate possible and very attentive and quick as well"
We responded:
"William,
Thank you so much for your wonderful feedback! It's great to hear that you found our team responsive and attentive. We're thrilled to know that we could assist you in finding a rate that works for you. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs.
- Brian"
Emmanuel Ghartey
October 9, 2026
5
out of
5
rating by Emmanuel Ghartey
"They are easily accessible and always welling to help you anytime. They are very patient and helpful in every situation."
We responded:
"Emmanuel,
Thank you so much for your wonderful feedback! It's great to hear that you find our team easily accessible and helpful. We strive to be there for you whenever you need us, and your kind words mean a lot. We're delighted to know that our patience and assistance have made a positive impact on your experience with us.
- Brian"
Trina Shelby
October 9, 2026
5
out of
5
rating by Trina Shelby
"State Farm has been a hit for me. Especially Brittany State Farm in Lexington Kentucky. I help my 89-year-old elderly father and he doesn’t comprehend or use social media. Therefore, I have to help him step-by-step. Brittany the State Farm agent is awesome. I can call her anytime and she patiently listens and knows me by name. It’s awesome to feel personally special in an organization as big State Farm!"
We responded:
"Trina,
Thank you so much for sharing your wonderful experience! It's fantastic to hear how Brittany has been able to assist you and your father with such care and attention. We're thrilled to know that you feel valued and recognized in our office. Your kind words mean a lot to us!
- Brian"
Ronda Dick
October 7, 2026
5
out of
5
rating by Ronda Dick
"They are great and they got me cheaper ins so give them a call and see what they can do for you"
We responded:
"Ronda,
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with the insurance options we provided. It's always our aim to help our customers find the right coverage. If you ever have any questions or need further assistance, feel free to reach out.
- Brian"
Kathy Keaton
October 7, 2026
5
out of
5
rating by Kathy Keaton
"Jeremy was very friendly and knowledgeable."
We responded:
"Kathy,
Thank you so much for your wonderful feedback! It's fantastic to hear that Jeremy was able to provide you with a friendly and knowledgeable experience. We're thrilled to have you as a part of our insurance family and are here to help with any of your insurance needs.
- Brian"
Glenda Tucker
October 6, 2026
5
out of
5
rating by Glenda Tucker
"Jeremy was very kind and informative when I switched from Progressive to State Farm. I would recommend them to anyone who is thinking about switching insurance companies. He helped me from start to finish including canceling old policies and I got a better price."
We responded:
"Glenda,
Thank you so much for sharing your experience! It's wonderful to hear that the transition from Progressive to our office was smooth and that you found the support you needed. We're thrilled that Jeremy was able to assist you every step of the way, including canceling your old policies. Your recommendation means a lot to us, and we're delighted to have you as part of our insurance family.
- Brian"
Jessica Riley
October 6, 2026
5
out of
5
rating by Jessica Riley
"Great customer service!!"
We responded:
"Jessica,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. It's always our goal to provide the best support possible. If you ever need assistance with your insurance needs, feel free to reach out.
- Brian"
Beth Miller
October 6, 2026
5
out of
5
rating by Beth Miller
"Very helpful employee."
We responded:
"Beth,
Thank you so much for your kind words! It's wonderful to hear that you found our team helpful. We're always here to assist with any of your insurance needs.
- Brian"
Nikilah Carlisle
October 2, 2026
5
out of
5
rating by Nikilah Carlisle
"I spoke with Clara during my initial call just looking for coverage and she was amazing. Once my info reached Jeremy, he ran it and came back with great numbers for me! He was very helpful and personable during our call. I was enrolled in less than an hour!"
We responded:
"Nikilah,
Thank you so much for sharing your wonderful experience with our office! It's fantastic to hear that Clara and Jeremy were able to assist you so effectively. We're thrilled that you found the process smooth and efficient, and that you were able to get your coverage sorted out quickly. If you have any more questions or need further assistance, feel free to reach out anytime.
- Brian"
Tessa Paxton
October 1, 2026
5
out of
5
rating by Tessa Paxton
"Very easy to work with! Very nice and kind mannered"
We responded:
"Tessa,
Thank you so much for your kind words! It's wonderful to hear that you found working with us easy and appreciated the friendly service. We're here to help with all your insurance needs, so don't hesitate to reach out if you need anything else.
- Brian"
Alexis Alcantara
October 1, 2026
5
out of
5
rating by Alexis Alcantara
"Excelente atención ayuda mucho a conseguir la aseguranza ."
We responded:
"Alexis,
¡Qué alegría saber que has tenido una excelente experiencia con nosotros! Nos encanta poder ayudarte a conseguir la aseguranza que necesitas. Siempre estamos aquí para lo que necesites.
- Brian"
Leo
September 30, 2026
5
out of
5
rating by Leo
"I gotta give props where they are due. I believe that they did the best they could do for what I needed and believe me, I am kind of a needy person. These guys get it. Thank you!"
We responded:
"Leo,
Thank you so much for your kind words! We're thrilled to hear that we could meet your needs and provide you with the service you were looking for. It's always our goal to understand and support our customers, no matter how unique the request. Your appreciation means a lot to us.
- Brian"
zane maffett
September 30, 2026
5
out of
5
rating by zane maffett
"100/10"
We responded:
"Zane,
Wow, 100/10! We're thrilled to hear that you're so pleased with our service. Your feedback truly brightens our day and motivates us to keep delivering the best for you. If there's anything else we can assist you with, feel free to reach out.
- Brian"
Jonathan Brown
September 30, 2026
5
out of
5
rating by Jonathan Brown
"I’ve been with State Farm/Brian Shelton for 7+ years!!! Brian, Jeremy,jack and everyone else in the office do great business and they’re even better people!!! If you need to file a claim regarding your home, try to work with will whitaker!!!! He definitely has made my recent claim process a little less stressful!!!!"
We responded:
"Jonathan,
Wow, thank you so much for your kind words and for being with us for over 7 years! It's wonderful to hear that you've had such a positive experience with our team. We're thrilled that Will was able to make your recent home claim process a bit less stressful. We truly appreciate your trust and support.
- Brian"
Andrew Richardson
September 28, 2026
5
out of
5
rating by Andrew Richardson
"Collier is such a nice guy and really helped me out. Definitely recommend!"
We responded:
"Andrew,
Thank you so much for your kind words! It's wonderful to hear that you had a great experience with us. We're thrilled that you found the assistance helpful. Your recommendation means a lot to us!
- Brian"
Seraphimnoted
September 25, 2026
5
out of
5
rating by Seraphimnoted
"Very informative and helpful when setting up renters insurance
Additionally added car insurance and the rate was amazing"
We responded:
"Hello! Thank you for providing us with such positive feedback. My team and I will always be here for you! - Brian "
Keith Stephens
September 24, 2026
5
out of
5
rating by Keith Stephens
"Definitely 5 Stars. In the past two calls Jeremy did an outstanding job of informing us about the auto and home insurance policy that we purchased. He was very thorough, thoughtful, knowledgeable, professional and answered all of our concerns and questions. Thanks again and much appreciated.
James Keith Stephens for all"
We responded:
"Keith,
Thank you so much for your glowing review! It's wonderful to hear that you had such a positive experience with your auto and home insurance policies. We strive to provide thorough and thoughtful service, and it's great to know that Jeremy was able to meet your expectations. Your appreciation means a lot to us!
- Brian"
Leslie Buckler
September 23, 2026
5
out of
5
rating by Leslie Buckler
"They was so nice and well mannered and was very helpful with helping me find better insurance at a more affordable price!!!"
We responded:
"Leslie,
Thank you so much for your kind words! It's wonderful to hear that you found our team to be nice and well-mannered. We're thrilled that we could assist you in finding better insurance options. Your satisfaction is our priority, and we're glad we could help.
- Brian"