Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gary Woody Woodrum

Gary Woody Woodrum

October 15, 2025

5  out of  5
rating by Gary Woody Woodrum
"I’ve been insured with Brian Shelton Statefarm for years now and I had compared homeowners and car insurance a time or two and came running back. I will not look again not only has BS SF taken care of my every need they are personable, respectful also every person whom works in his office actually care about there customers. I had met with Jeremy to go over life insurance policies which I had bought, then while I was there Jeremy asked to go over my car policies, after reviewing I had decided to up my coverages to protect what I have. BS Statefarm has been a fantastic experience and would highly recommend giving them a chance, you will find a home with them. Thanks to everyone at Brian Shelton State Farm and I’m proud to be under there umbrella and a part of there family."
Profile photo of Chuck Curry

Chuck Curry

October 10, 2025

5  out of  5
rating by Chuck Curry
"Saved me over $100 a month with more perks ! I appreciate what they are doing !"
We responded:
"Chuck, your experience is exactly what we strive for! Thank you for taking the time to share! - Brian"
Profile photo of karen mills

karen mills

October 8, 2025

5  out of  5
rating by karen mills
"Jack was very professional, easy to communicate with and knowledgeable with all my questions. Highly recommend"
We responded:
"Karen, thank you so much for the recommendation and kind review! We are thrilled to hear that Jack took such great care of you! We appreciate your support. - Brian"
Profile photo of Senthil Manickavasu

Senthil Manickavasu

October 3, 2025

5  out of  5
rating by Senthil Manickavasu
"Exceptional service by Quincy. He found the best deal for Auto and Home insurance and exceeded my expectations."
We responded:
"Senthil, thank you so much for sharing this with us! We are so happy to hear that Quincy exceeded your expectations. My team and I are always here to help! - Brian "
Profile photo of Elvira Williams

Elvira Williams

October 3, 2025

5  out of  5
rating by Elvira Williams
"I spoke with Jack and he was very nice, helpful and funny. Jack was very professional and got me taken care of and answered the billions of questions that I asked thanks Jack you deserve a raise"
We responded:
"Thank you so much for sharing this, Elvira! We are so happy that Jack took such great care of you. My team and I are always here to help! - Brian "
Profile photo of Beejay Leichliter

Beejay Leichliter

October 2, 2025

5  out of  5
rating by Beejay Leichliter
"So very helpful.! Thank you again.!"
We responded:
"Thank you so much for sharing, Beejay! We appreciate it! - Brian "
Profile photo of Haider Al-Neaimy

Haider Al-Neaimy

October 2, 2025

5  out of  5
rating by Haider Al-Neaimy
"Jeremy & Brittany provided exceptional service, guiding me through my options with clear explanations and ensuring I got the best coverage for my needs. Highly recommended!"
We responded:
"Thank you for the fantastic review, Haider! We’re delighted to hear that you found our process quick and easy, and that our team was friendly and knowledgeable. Your recommendation is greatly appreciated! - Brian "
Profile photo of Alexis Martinez

Alexis Martinez

October 1, 2025

5  out of  5
rating by Alexis Martinez
"Jermey is my agent he is very kind and responds back quickly and efficiently! Amazing customer service!"
We responded:
"Alexis, thank you for taking the time to share your positive experience with our office! We appreciate you and your business. - Brian "
Profile photo of Donna McDaniel

Donna McDaniel

October 1, 2025

5  out of  5
rating by Donna McDaniel
"Jeremy Braasch was very polite and helpful. He took care of everything I needed quickly and efficiently. And lowered my payments from the previous company. Highly recommended!"
We responded:
"Donna, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Brian"
Profile photo of Greg

Greg

September 26, 2025

4  out of  5
rating by Greg
"Good company very helpful and they had great prices for both my vehicles Good experience"
We responded:
"Thank you for the positive review, Greg! We appreciate your support. - Brian"
Profile photo of Austin Bowling

Austin Bowling

September 26, 2025

5  out of  5
rating by Austin Bowling
"Jeremy was great walked in the office & he remember my first & last name got me the best deal & made everything super easy to understand on my car insurance 10/10 customer service!"
We responded:
"Austin, thanks for the great review and picture! I am so happy to hear that Jeremy took such great care of you. My team and I are always here to help! - Brian"
Profile photo of Kellie Odonnell

Kellie Odonnell

September 26, 2025

5  out of  5
rating by Kellie Odonnell
"Excellent professionalism and customer service. When you need to make a claim or have an issue, there is always a human being to answer your phone call"
We responded:
"Kellie, thanks a ton for the 5-star review! - Brian "
Profile photo of Michael tussey

Michael tussey

September 25, 2025

5  out of  5
rating by Michael tussey
"Every where I went looking for insurance wanted from $190 all the up to $300 got a call from State farm and talked to them exchanged information and they got me a quote $140 with more than I was gonna get from anyone else great people great policy 10/10 would chose the office of Brian shelton and my man jack again and again absolutely fantastic people preciate everything y'all did and do much love y'all stay safe out there with help from State farm and my man jack at the office of Brian shelton"
We responded:
"Michael, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! We are always here to help and offer any assistance your may need. - Brian"
Profile photo of Lynne Mortiere

Lynne Mortiere

September 25, 2025

5  out of  5
rating by Lynne Mortiere
"Jeremy was great! Was very patient in assessing my needs and coming up with a plan to fit."
We responded:
"Lynne, thank you! I’m happy your insurance experience was so positive! - Brian"
Profile photo of Kylie Whipple

Kylie Whipple

September 18, 2025

5  out of  5
rating by Kylie Whipple
"Thank you to Brittany Dixon for helping me obtain the right coverage at a good rate. I appreciated the advice and attention and was thankful to have someone review that was straightforward about coverage I did not need and able to help me ensure I had the correct limits. Excellent customer service for a complicated situation."
We responded:
"Kylie, thank you so much for taking the time to share your positive experience with Brittany! Your experience is exactly what we strive for. We appreciate you. - Brian"
Profile photo of Jason Mills

Jason Mills

September 18, 2025

1  out of  5
rating by Jason Mills
"This company has marked an accident as my fault when the police report and dash cam footage ruled the accident as the other parties' fault. This was done to increase my insurance, when I asked, they stated it was due to the cost of living but when I shopped for other insurance this at fault accident pooped up. I have emailed all files and asked Brian Shelton to fix, we shall see if he does the correct thing. I started paying 99$ a month 2 years later I was paying 450$. Legal thieves"
We responded:
"Jason, Please call me at the office so we can discuss. Thank you - Brian "
Profile photo of Jane Long

Jane Long

September 17, 2025

5  out of  5
rating by Jane Long
"Quincy was great!"
We responded:
"Jane, Thank you for sharing your experience with Quincy! Appreciate you! - Brian "
Profile photo of K.C. Carpenter

K.C. Carpenter

September 11, 2025

5  out of  5
rating by K.C. Carpenter
"I was looking to change insurance companies and I was contacted by Jeremy he made the process extremely easy and saved me a ton of money also. Thanks for everything I really appreciate it"
We responded:
"Thank you so much for taking the time to share your positive experience with us, K.C.! I am so happy to hear that Jeremy took great care of you. We appreciate you and your business! - Brian"
Profile photo of Richard Isaacs

Richard Isaacs

September 8, 2025

5  out of  5
rating by Richard Isaacs
"Definitely recommend"
We responded:
"Richard, Thank you for taking the time to leave this review. Much appreciated! - Brian "
Profile photo of Darian Finch

Darian Finch

September 5, 2025

5  out of  5
rating by Darian Finch
"Great service great prices highly recommended"
We responded:
"Darian, Glad to hear about the great price and service you got with our State Farm office. Thank you for your business! Cheers - Brian "
Profile photo of Haley Woods

Haley Woods

September 5, 2025

5  out of  5
rating by Haley Woods
"Quincy was fantastic! Smooth process and could not have had better service!"
We responded:
"Haley, Thank you for taking the time to share your great experience with Quincy. We appreciate you! - Brian "
Profile photo of Marissa P

Marissa P

September 5, 2025

5  out of  5
rating by Marissa P
"Jack was very helpful in helping me figure out my options for auto insurance and helping me bundle it with renter's. Great customer service, highly recommend!"
We responded:
"Marissa, I'm so glad to hear that Jack was able to help you with your auto and renter's insurance. We strive to provide an excellent customer experience, always. Thank you! - Brian"
Profile photo of Tripp Evee

Tripp Evee

September 3, 2025

5  out of  5
rating by Tripp Evee
"Had such a great customer service Experience thanks to Quincy ! Thank you, if you are looking to save on a policy and get all your vehicles and home insured give these guys a call ask for Quincy he’ll Make it easy fast. Best rates around !!"
We responded:
"Tripp, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Brian "
Profile photo of Tyler Ashley

Tyler Ashley

August 29, 2025

5  out of  5
rating by Tyler Ashley
"Brittany was excellent to work with despite my busy schedule! She made it super easy to set up a new bundled policy via text (house, autos, motorcycles). Shelton’s SF office has been a longtime family go-to partner that we value and trust greatly. Thank you all for keeping us up-to-date and covered across all of our endeavors!"
We responded:
"Tyler, thank you so much for sharing this! I am so happy to hear that Brittany took such great care of you. My team and I are always here to help! - Brian"
Profile photo of Mike St John

Mike St John

August 28, 2025

5  out of  5
rating by Mike St John
"I’ve been a customer of Brian Shelton since 2017 and I’ve not had a problem at all with them. Always answering my calls. Whenever buying vehicles, there 1 call away to help. Very satisfied customer!!"
We responded:
"Mike, thank you so much! My team and I are always here to help. We are so happy that you are part of our State Farm family! - Brian"