State Farm® Insurance Agent Brian Shelton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zahra Doostmehraban
July 22, 2026
5
out of
5
rating by Zahra Doostmehraban
"Excellent experience with Chris McDaniel! He was professional, knowledgeable, and made the process easy. He found me a great discount, and I truly appreciate his help. I highly recommend working with him!"
We responded:
"Zahra,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Chris made the process smooth and was able to assist you with finding a great discount. Your recommendation means a lot to us, and we're thrilled to have been able to help you with your insurance needs. If you ever need anything else, feel free to reach out!
- Brian"
Sarah
July 20, 2026
5
out of
5
rating by Sarah
"I have had an outstanding experience with the Brian Shelton State Farm office. From the very beginning, everyone has been professional, personable, and incredibly responsive whenever I’ve had questions or needed assistance. Brittany, in particular, has been an absolute pleasure to work with. She has gone above and beyond to help me, always taking the time to explain my options, answer my questions, and make sure I have the coverage that best fits my needs. Their rates are very competitive, and I truly feel valued as a customer.
The claims process has also been simple, efficient, and stress-free. Everything has been handled quickly with excellent communication, making what could have been a difficult experience much easier. It’s clear that this office genuinely cares about its customers and takes pride in providing exceptional service. I highly recommend the Brian Shelton State Farm office to anyone looking for knowledgeable, trustworthy, and customer-focused insurance professionals."
We responded:
"Thank you! And you are absolutely right, Ashley is wonderful. We're happy we can help you!"
William Rowlett
July 15, 2026
5
out of
5
rating by William Rowlett
"Very good communication got me took care of"
We responded:
"William,
Thank you so much for your kind words! It's wonderful to hear that you had a positive experience with our communication. We're always here to help with your insurance needs. If you ever have any questions or need assistance, feel free to reach out.
- Brian"
Toni D
July 15, 2026
5
out of
5
rating by Toni D
"Good people never do us weong"
We responded:
"Toni,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our office. It's always our goal to provide the best service possible. If you ever need assistance with your insurance needs, feel free to reach out anytime.
- Brian"
Tonya Jolly
July 10, 2026
5
out of
5
rating by Tonya Jolly
"Jeremy was very friendly and helpful!"
We responded:
"Thank you so much for sharing this, Tonya! We appreciate it. - Brian"
Angela Taylor
July 9, 2026
5
out of
5
rating by Angela Taylor
"Jeremy was very knowledgeable and helpful with my insurance needs and was able to save me money and increase my coverage. Thank you!"
We responded:
"Angela,
Thank you so much for your wonderful feedback! It's great to hear that Jeremy was able to assist you with your insurance needs and help you find the right coverage. We're thrilled to know you had a positive experience with our office. If you ever have any more questions or need further assistance, feel free to reach out.
- Brian"
Annette DuBois Chapman
July 8, 2026
5
out of
5
rating by Annette DuBois Chapman
"Updated auto and renters insurance. They are always so helpful and courteous. I love talking to each and every one of them!"
We responded:
"Annette, this is great to hear! Thank you very much for your kind review. - Brian"
Jonah Wooten
July 8, 2026
5
out of
5
rating by Jonah Wooten
"Great office with outstanding service"
We responded:
"Jonah,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our office and appreciated the service. It's always our goal to provide outstanding support for all your insurance needs. If there's anything else we can assist you with, please don't hesitate to reach out.
- Brian"
Shane Grant
July 8, 2026
5
out of
5
rating by Shane Grant
"My experience was perfect and I would tell all my friends and family about Brain Shelton- state farm insurance ag jack"
We responded:
"Shane,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had a perfect experience with our office. We truly appreciate your kind words and your willingness to recommend us to your friends and family. If there's anything else we can assist you with, feel free to reach out anytime.
- Brian"
juan rodriguez
July 6, 2026
5
out of
5
rating by juan rodriguez
"No doubts this is a great insurance company I being with them for about a year an not always my financial situation is the best and they always work with me to help me thanks"
We responded:
"Juan, I am so happy to hear that Jack could be of such help to you! He is a great asset to the team! Thank you for the kind words and for the recommendation! - Brian"
Lisa Thomas
July 6, 2026
5
out of
5
rating by Lisa Thomas
"I highly recommend Brian Shelton with State Farm! After receiving a referral from Clara Williams, Brian reached out to see if he could help, and I'm so glad he did. He took the time to review both my homeowners and auto insurance, answered all of my questions, and found me better coverage at a lower rate.
Brian was knowledgeable, professional, and easy to work with throughout the entire process. He made everything simple and stress-free, and I truly appreciated how responsive and helpful he was. If you're looking for someone who genuinely cares about helping you find the best coverage at the best price, I definitely recommend giving Brian a call!"
We responded:
"Lisa,
Thank you so much for your wonderful review! It's fantastic to hear that you had such a positive experience with your homeowners and auto insurance. I'm thrilled that everything was made simple and stress-free for you. Your recommendation means a lot, and I'm glad to have been able to help you find the right coverage. If you ever have more questions or need further assistance, feel free to reach out anytime.
Brian"
Ashley Sinclair
July 2, 2026
5
out of
5
rating by Ashley Sinclair
"I have only good things to say about Brian Shelton State Farm. They are always helpful, polite a d helpful"
We responded:
"Ashley,
Thank you so much for your kind words! It's wonderful to hear that you've had such a positive experience with our office. We're delighted to be helpful and polite in assisting you with your insurance needs. Your feedback truly means a lot to us.
- Brian"
REVA B
June 26, 2026
5
out of
5
rating by REVA B
"The best to do it!"
We responded:
"Reva,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a great experience with our office. It's always our aim to provide excellent service and support for all your insurance needs. If there's anything else we can assist you with, please feel free to reach out."
JJ B
June 26, 2026
5
out of
5
rating by JJ B
"Jack was very knowledgeable and helpful with the process of starting a quote and finding what was best for us."
We responded:
"JJ B,
Thank you so much for your kind words! It's wonderful to hear that you found the process of starting a quote and finding the right insurance options to be helpful. We strive to provide knowledgeable and supportive service, and it's great to know that your experience reflected that. If you have any more questions or need further assistance, please feel free to reach out."
Dinalee Fields
June 24, 2026
5
out of
5
rating by Dinalee Fields
"Very helpful and great customer service!"
We responded:
"Dinalee,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our customer service helpful. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any questions or need assistance with your insurance needs, please feel free to reach out."
Alexus White
June 23, 2026
5
out of
5
rating by Alexus White
"Thank you Jack, I would recommend Brian Shelton and his team to everyone. They are very professional, knowledgeable, energetic, nice and all around great people to work with. They make you feel like your part of their team and they go above and beyond to help with any problem or question that one may have. I say ,Thank you to their team for being awesome. Everything they do is done in a timely manner and they show they care. GREAT JOB!!"
caidance mullins
June 21, 2026
5
out of
5
rating by caidance mullins
"Clara was very helpful! Great service"
We responded:
"Caidance, thank you so much for your kind words! I'm thrilled to hear that Clara was able to assist you and provide great service. We truly appreciate your feedback and look forward to continuing to serve your insurance needs."
luke poor
June 20, 2026
5
out of
5
rating by luke poor
"Great work and great people! Clara is the best!"
We responded:
"Hi Luke,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a great experience with us. Clara will be delighted to know that you think so highly of her. We appreciate your support and look forward to assisting you with your insurance needs in the future."
Amanda Kephart
June 19, 2026
5
out of
5
rating by Amanda Kephart
"Very quick and efficient process. I was happy with the service I received."
We responded:
"Amanda,
Thank you so much for your kind words and for taking the time to share your experience with us. I'm thrilled to hear that you found the process quick and efficient. It's wonderful to know that you were happy with the service you received. If you ever have any questions or need assistance with your insurance needs, please feel free to reach out."
Ginny Morris
June 19, 2026
5
out of
5
rating by Ginny Morris
"We’ve been with State Farm for almost a decade now and are always pleased with their customer service."
We responded:
"Ginny,
Thank you so much for your kind words and for being a part of our State Farm family for nearly a decade! We're thrilled to hear that you've been pleased with our customer service. It's always our goal to provide a positive experience, and your feedback means a lot to us. If there's ever anything you need, feel free to reach out."
Tomya Hempy
June 16, 2026
5
out of
5
rating by Tomya Hempy
"Jack was absolutely wonderful to work with. Not only was I going to save money, but he was patient, professional and didn’t mind my forgetfulness. He cut my prior monthly rate by 3/4! That is incredible! Got everything taken care of just the way I wanted and it was quick too."
We responded:
"Tomya,
Thank you so much for sharing your experience with Jack! It's fantastic to hear that he was able to assist you in such a patient and professional manner. We're thrilled that you found the process quick and satisfactory. Your feedback is greatly appreciated, and we're here to help with any of your insurance needs in the future."
Nicole Decker
June 16, 2026
5
out of
5
rating by Nicole Decker
"Super easy to switch and saved me a bunch of money! Yay"
We responded:
"Nicole,
Thank you so much for your wonderful feedback! I'm thrilled to hear that the switch was smooth and that you're happy with your experience. It's great to know that we could help you with your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime."
Ana Miranda
June 15, 2026
5
out of
5
rating by Ana Miranda
"Very easy to make payments, very friendly people working there. They always make me feel welcomed when I do go to the office."
We responded:
"Ana,
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you find it easy to make payments and that our team makes you feel welcomed when you visit our office. Your feedback is greatly appreciated, and we're here to assist you with any of your insurance needs."
Michael Edwards
June 11, 2026
5
out of
5
rating by Michael Edwards
"Brittany was able to get my wife added to my insurance with zero hassle!"
We responded:
"Michael,
Thank you for sharing your positive experience with us! I'm thrilled to hear that Brittany was able to assist you in adding your wife to your insurance smoothly. We strive to make the process as seamless as possible for our customers. If you have any more questions or need further assistance, feel free to reach out."
Robert Wilson
June 6, 2026
5
out of
5
rating by Robert Wilson
"Very easy to make a payment"
We responded:
"Thank you for your feedback, Robert! I really appreciate you taking the time to share your experience. If you ever have any questions or need anything, please don’t hesitate to reach out to our office. I appreciate your business! - Brian "